Our branch will close November 23-24 to observe the Thanksgiving holiday.
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Move FAQs

For the first time in our 60-year history, we’ll be owning our own home! We can’t wait to welcome you when we move just a few short miles away to 1785 Arnold Drive in Martinez!

Why is the credit union moving?

WHFCU is proud to say that we'll be home owners! We know how special home ownership is to you and we can't wait to share our new home with you!

As we've been talking about with members for years, there is a lot of financial advantages to owning versus leasing property. We're so excited to show you how these financial advantages get passed back to you as well.

In our new home, we'll be able to offer:

  • Ample conference room space to hold educational, money-saving seminars
  • A dedicated parking lot just for our members!
  • One-on-one financial consultation

These are only some of the things we'll be bringing to you in the near future. Stay tuned for more information about the benefits of our new location!

When is the CU Moving?

We hope to be moved into our new location in January 2018.

What do I do if I need cash?

We belong to the CO-OP network, which gives you the convenience of being able to access over 30,000 surcharge-free ATMs. You’re more than welcome to visit us in Martinez, but you can always find a local ATM using CO-OP’s mobile app or use the embedded ATM finder one each page of this site!

How far is the new location?

Depending on which direction you’re driving from, it could be even more convenient than our current location! For example, we’re a shorter distance if you work or live near John Muir Concord. We’re right off Hwy 4 freeway (close to the 680/4 junction).

How easy is it to get to the new location?

Very easy!

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WHFCU's NEW location is: 1785 Arnold Dr, Martinez, CA 94553

Will our account numbers, checks or ATM cards change at all due to the move?

No, your account numbers, checks and ATM cards will not change as part of our move. 

In early 2018 we will be migrating to a new and improved core system. As part of this process, there may be some changes to certain services. We will keep you informed every step of the way regarding any potential changes! 

Will we be able to deposit at the old branch ATM?

No, this ATM will be removed, however deposit-taking CO-OP ATMs will be available. For the fastest access to funds, download our Mobile Deposit App.

Will there be a drive-thru ATM at the new location?

Not at this time, but there will be a walk-up ATM available for you!

Where can I make deposits?

Deposits can be made in a number of ways.

  1. With our Mobile Deposit App on your Smart Phone
  2. At any CO-OP deposit-taking ATM
  3. At the NEW Branch ATM
  4. Through the drop box located at the NEW Branch
  5. Mail deposits to the NEW Branch
  6. Visit the NEW Branch

Do you have closer locations to sign loan documents?

 

After April 2018, all consumer loan documents can be signed electronically with e-signatures. In the meantime, we can always fax documents for signature.

 

Are there easier ways to conduct transactions besides driving to the new branch?

Absolutely! We have a suite of eServices which allows you to access your accounts anytime of the day.

In early 2018 we will be migrating to a new and improved core system. As part of this process, we'll be able to offer even more convenient services, such as:

  • A new mobile app
  • Instant-issue debit cards
  • Account alerts
  • Bill pay
  • e-statements
  • Instant credit scores
  • Secure online applications

Stay tuned for exciting announcements about these services and more!

Are you going to open any other Offices/Branches?

We have no plans at this time to open any other branches, but we appreciate your suggestions for future locations! 

Will the Credit Union have new hours?

We don’t plan on changing our hours at this time!

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